Skip to content
Get Started

Duty Drawback Services for U.S. Importers 

Recover Millions in Import Duties with Proven Duty Drawback Experts

 J.M. Rodgers helps importers identify, file, and maximize duty drawback refunds with full compliance and minimal internal effort. 

Get a Free Duty Drawback Assessment

Trusted by Leading Importers

What is Duty Drawback?

Duty drawback is a U.S. Customs program that allows companies to recover duties paid on imported goods that are later exported, destroyed, or substituted.

Recover Import Duties You’ve Already Paid

Duty drawback allows companies to reclaim up to 99% of duties, taxes, and fees paid on imported goods when those goods are later exported, destroyed, or otherwise removed from U.S. commerce.

Applies to Finished or Manufactured Goods

If imported goods, components, or raw materials are exported as-is or used in finished products that are later exported or destroyed, they may qualify for a refund.

Substitution Expands Eligibility

Even if the exact imported item isn’t exported, similar products may still qualify under substitution rules.

Most Companies Leave Money Unclaimed

Many importers don’t realize they qualify or lack the internal resources to identify and file claims.

The Process Is Complex and Regulated

Duty drawback requires detailed documentation, data matching, and strict compliance with U.S. Customs regulations.

A Structured Program Maximizes Recovery

A well-managed drawback program can uncover additional opportunities and ensure accurate, compliant filings.

Duty Drawback Timeline

 A clear, step-by-step process to recover duties while ensuring full compliance. 

Duty Drawback Timeline (1)-1

Why J.M. Rodgers for Duty Drawback?

A proven, compliant approach to maximizing duty recovery with minimal disruption to your operations.

Proprietary Software

Our in-house platform is built specifically for duty drawback, enabling flexibility, accuracy, and scalability across complex claims. 

Internal Audit Process

We conduct ongoing internal audits modeled after CBP reviews to ensure compliance and identify potential errors before they become issues. 

Supply Chain-Level Analysis

We go beyond basic eligibility, analyzing your full supply chain to uncover additional, often overlooked refund opportunities. 

Full CBP Audit Support

If your claims are reviewed by U.S. Customs, our team provides full support at no additional cost.

Dedicated Drawback Experts

Your program is managed by experienced specialists, many with decades of experience in duty drawback and customs compliance. 

Decades of Experience

With 75 years in business, we support clients ranging from mid-sized importers to Fortune 500 companies. 

Duty Drawback FAQs

Answers to common questions about duty drawback, eligibility, and how the process works.

What is duty drawback?

Duty drawback is a U.S. Customs program that allows companies to recover duties, taxes, and fees paid on imported goods that are later exported, destroyed, or otherwise removed from U.S. commerce. 

How much can we recover?

In many cases, companies can recover up to 99% of eligible duties paid. The exact amount depends on your import/export activity and how your data is structured.

How do I know if my company qualifies?

If you import goods and export them, sell to exporters, or have excess or returned inventory, you may qualify. We evaluate your data to determine eligibility and potential recovery.

How complex is the process?

Duty drawback requires detailed documentation and strict compliance with U.S. Customs regulations. J.M. Rodgers manages the entire process on your behalf to ensure accuracy and efficiency. 

How much time or effort is required from our team?

We minimize the internal burden by handling data analysis, claim preparation, and filing. Your team provides initial data and ongoing access, but we manage the heavy lifting. 

What happens if our claims are audited?

We provide full support during U.S. Customs reviews and audits at no additional cost, helping ensure your program remains compliant and in good standing. 

We’ve never filed for duty drawback before. Is that a problem?

Not at all. Many companies have never filed and are leaving significant refunds unclaimed. We help identify past opportunities and establish a program moving forward. 

We already have a broker. Can we still work with you?

Yes. We work alongside your existing customs broker or logistics partners and integrate into your current processes without disruption.

How do we get started?

Getting started is simple. Complete the form below with your company details, and our team will review your information to assess your eligibility and potential refund opportunities. From there, we’ll follow up with next steps and guide you through the process.

 Get Your Free Duty Drawback Assessment 

 In today’s evolving trade environment, most companies are paying duties, taxes, and tariffs. If you export goods or sell to customers who export them, duty drawback is worth exploring.
Find out how much your business may be able to recover. No obligation.

What Our Customers Are Saying

2-Apr-14-2026-07-03-09-9770-PM

 I love the J.M. Rodgers Co. approach to Customs Brokerage services. They are easy to work with, have fantastic staff, and offer nothing but results! 

Urban Carter
Vice President of Logistics
3-Apr-14-2026-07-03-10-0179-PM

We have received millions in recovery through J.M. Rodgers’ attention to detail, regulatory understanding, outstanding customer service, and tenancy. 

Al Doyle
Corporate VP & CIO
Testimonial Logos-1

 We transitioned over to JM Rodgers last year. They work with us not just as a customer, but as a partner keeping our concerns just as important as their own.

Lauren Welby
Import Operations Manager