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Why Choose J.M. Rodgers for Duty Drawback?

Specialized drawback expertise, proprietary technology, supply-chain analysis, compliance controls, dedicated account support, and CBP audit assistance.

Selecting a duty drawback provider involves more than choosing someone to prepare and file claims. A successful program requires the ability to identify opportunities across the supply chain, process complex transaction data, apply the appropriate methodology, maintain supporting documentation, and respond when CBP reviews a claim.

J.M. Rodgers combines more than 70 years of international trade experience with a dedicated drawback team, proprietary technology, structured internal review, and ongoing program management designed around each client's operations.

Specialized Duty Drawback Experience

J.M. Rodgers has provided international trade services since 1951, giving our team more than 70 years of experience navigating U.S. Customs requirements and changing global supply chains.

Duty drawback is a specialized area of customs compliance that requires more than simply matching imports to exports. Successful programs depend on understanding the applicable drawback provision, merchandise relationships, manufacturing activity, documentation, supply-chain structure, and CBP requirements.

J.M. Rodgers maintains a dedicated drawback team that includes experienced professionals and Licensed Customs Brokers who work with companies across a range of industries and business models.

Full-Service Drawback Program Management

J.M. Rodgers provides full-service duty drawback support from initial opportunity analysis through ongoing claim preparation and filing.

Depending on the program, our team may assist with:

  • Initial eligibility and opportunity assessments
  • Drawback methodology development
  • Import, export, manufacturing, and inventory data review
  • Documentation analysis
  • CBP applications and manufacturing drawback rulings when required
  • Claim preparation and electronic filing
  • Claim monitoring
  • Reporting
  • CBP inquiries and audits
  • Ongoing program optimization

This approach allows companies to maintain visibility into their drawback program while relying on specialists to manage the technical and regulatory requirements.

Proprietary Duty Drawback Technology

J.M. Rodgers uses proprietary software developed in-house specifically to support duty drawback processing.

The system is designed to handle multiple drawback methodologies and complex transaction environments, including programs involving substantial volumes of import, export, manufacturing, and inventory data.

J.M. Rodgers' technology allows our team to:

  • Process and reconcile electronic import and export data
  • Incorporate manufacturing and bill-of-material information when applicable
  • Support direct identification and substitution methodologies
  • Manage complex merchandise relationships
  • Adapt program logic as regulations or client requirements change
  • Produce customized reporting based on client needs

Because the software is developed and maintained internally, J.M. Rodgers has flexibility to adapt the technology to the requirements of individual drawback programs rather than forcing every client into the same standardized workflow.

Supply-Chain Analysis Beyond Direct Imports and Exports

A company's drawback opportunity may extend beyond merchandise it directly imports and later exports.

J.M. Rodgers evaluates how merchandise moves throughout the client's supply chain to identify additional potential recovery opportunities.

Depending on the business model, this may include:

  • Duty-paid merchandise purchased from domestic suppliers
  • Merchandise transferred between related or unrelated companies
  • Products exported by downstream customers
  • Manufacturing relationships
  • Direct identification and substitution opportunities
  • Previously unclaimed historical transactions
  • Different business units, product lines, or transaction flows

This broader analysis can help identify eligible drawback activity that may be overlooked when a program focuses only on obvious import-to-export transactions.

For more information, see How J.M. Rodgers Maximizes Duty Drawback Refunds.

Compliance-Focused Claim Review

Maximizing drawback recovery must be balanced with accurate documentation and regulatory compliance.

J.M. Rodgers operates in an ISO 9001:2015-certified Continuous Process Improvement environment and uses structured internal review procedures as part of the drawback process.

Internal review can include sampling and examination of underlying claim data and documentation using an approach designed to identify the types of issues that could arise during a CBP review.

Potential issues may include:

  • Import and export data discrepancies
  • Unsupported merchandise relationships
  • Classification inconsistencies
  • Missing or incomplete documentation
  • Manufacturing or bill-of-material discrepancies
  • Errors in claim calculations
  • Problems with transaction tracing

Identifying issues before filing allows the J.M. Rodgers team to work with clients to resolve discrepancies and strengthen the documentation supporting the claim.

CBP Audit Support at No Additional Fee

J.M. Rodgers supports its duty drawback clients when CBP reviews or audits their drawback activity, with audit support included as part of the service rather than treated as a separate consulting engagement.

Depending on the scope of the review, J.M. Rodgers may assist with:

  • Understanding CBP's request
  • Identifying the transactions and claims under review
  • Organizing supporting documentation
  • Reviewing claim data
  • Preparing responses to Requests for Information
  • Explaining drawback methodologies and calculations
  • Coordinating with the client throughout the review
  • Supporting communication with CBP

Because J.M. Rodgers manages the underlying drawback program, the team already has familiarity with the client's data, methodology, documentation, and claim history.

For additional information, see How J.M. Rodgers Supports Clients During CBP Duty Drawback Audits.

Dedicated Account Teams

Duty drawback programs can involve customs, finance, logistics, manufacturing, information technology, and other areas of a client's organization.

J.M. Rodgers assigns dedicated account support so the professionals managing the program develop an ongoing understanding of the client's:

  • Products
  • Import activity
  • Export activity
  • Manufacturing processes
  • Supply-chain structure
  • Data systems
  • Documentation
  • Drawback methodologies

This continuity helps reduce the need to repeatedly explain the program to different representatives and allows the account team to identify changes that may affect eligibility, compliance, or refund potential.

Ongoing Opportunity Identification

A drawback program should evolve as the company's business changes.

New products, suppliers, customers, tariffs, manufacturing processes, acquisitions, and trade flows can create new opportunities or alter existing methodologies.

J.M. Rodgers can review available information such as:

  • Import activity
  • Export activity
  • Manufacturing data
  • Supplier transactions
  • Customer export activity
  • Product classifications
  • Tariff exposure
  • Regulatory developments

The objective is not simply to file the same claims repeatedly, but to evaluate whether changes in the business create additional eligible recovery opportunities or require adjustments to the existing program.

A Program Built Around the Client's Business

Duty drawback programs vary significantly from company to company.

A manufacturer using imported components may require a very different methodology from a distributor exporting unused merchandise. A company purchasing duty-paid merchandise domestically may require different records and transaction analysis from the original importer. Companies with multiple business units may have several potential drawback opportunities operating simultaneously.

J.M. Rodgers develops drawback programs around the client's actual supply chain, data, documentation, and business processes rather than applying a single standardized methodology to every account.

Why Does J.M. Rodgers' Approach Matter?

Duty drawback can involve significant refunds, but the value of a program depends on both identifying eligible opportunities and supporting those opportunities with accurate, defensible claims.

J.M. Rodgers combines specialized personnel, proprietary technology, supply-chain analysis, internal claim review, dedicated account management, and CBP audit support to address both sides of that equation.

The goal is to help clients recover the drawback available to them while maintaining the documentation and compliance structure necessary to support their claims.

Next Steps

If your organization imports merchandise, purchases duty-paid goods domestically, manufactures products using imported materials, exports merchandise, or has customers that export your products, there may be duty drawback opportunities within your supply chain.

J.M. Rodgers can evaluate your import, export, manufacturing, supplier, customer, and transaction data to determine whether a drawback program may be appropriate and identify potential areas of recovery.

Disclaimer

This information is general in nature and does not constitute legal advice. Duty drawback eligibility, methodology, refund potential, documentation requirements, and regulatory obligations depend on the specific facts and circumstances of each program.